FREQUENTLY ASKED QUESTIONS
How will i get paid?
When the items are collected from your home, It is physical cash - banknotes. Sometimes items are picked up by mail courier and then payment is made by bank transfer or PayPal upon receipt.
Do you honour your prices or lower them on inspection?
If the item/s function as intended and you have mentioned any defects, you will be paid the exact sum you were quoted.
How do you work out the prices?
In most cases, prices are based on recent auction figures, but each quote is worked out individually and can be based on numerous factors like; age, condition, location, desirability, security markings, risk.
How does the FREEPOST option work?
The FREEPOST option is used when the tools that you are selling are too small, low in value or too far away to warrant van collection.
You just need to package your items safely in a strong cardboard box, let us know a collection address and we'll arrange for either your postie or ParcelForce to collect the parcel from your house.
The chosen courier brings the label, can collect from a safe place if you are out, the package is then brought here on 24hr delivery for a quick check and you would be paid by BACS within a couple of hours of arrival.
I've seen my item/s fetching more online.
I've seen my item/s fetching more online.
I've seen my item/s fetching more online.
You could clean, photograph and advertise your item/s online for more money.
However, selling many items as a group to uktoolbuyer.com will save you time, effort and headaches. You will sell your item/s for a tidy sum, with no complaints or comebacks and hopefully, minimal effort!
When will I get paid?
I've seen my item/s fetching more online.
I've seen my item/s fetching more online.
Many people have already had their tools collected and been paid, the same day or the day after they got in touch, with no reduction in quote. If you want express service, contact early in the day and ask,
T's and C's apply.
What condition do my tools have to be in?
I've seen my item/s fetching more online.
What condition do my tools have to be in?
Generally, the tools can be in any condition as long as they function as intended, the better the quality - the higher the price.
I have too many tools to photograph....
A very common problem!
Photograph maybe 4 or 5 items that you think may be significant, or, photograph the room from a few angles.
Add the photos to either the contact form or click on the WhatsApp widget and uktoolbuyer.com will guide you through any further steps.
Why don't you have Trustpilot reviews?
The vast majority of my client-base stems from those who have lost a loved one and the need to clear a shed or garage.
Whilst I am certain that everyone is pleased with the service, out of respect, I would not request that they leave me a rating for fulfilling that need, at that time. There are however, some unprompted customer comments on a later web page.
Can I bring my tools to you or meet you half way?
There are currently no options for bringing tools to us, although it is not out of the question in the future.
As far as meeting in a lay-by goes - It's a 'no' to that too!
I don't want to give you my name, address or contact details.
I don't want to give you my name, address or contact details.
I don't want to give you my name, address or contact details.
For legal reasons, no interaction will be made without contact details.
If you do not sell your tools, your details will be deleted within 7 days.
For those who do sell tools, a name and address shall be kept on paper, for 6 years.
I definitely have valuable tools, just drive over and look.
I don't want to give you my name, address or contact details.
I don't want to give you my name, address or contact details.
If items are quoted for through photos, it can be done properly via research, there's no awkward face-to-face haggling.
A vehicle of the correct size, with the right amount of people and the right amount of money, turns up to collect.
I think I may be too far away from you to collect.
I don't want to give you my name, address or contact details.
I think I may be too far away from you to collect.
Still send the photos.
If I deem the distance to be too much or the value too little, I will then tell you who your nearest tool buyers are, so that you can go straight to the next-best option.
Where do the tools go?
I don't have photos but have formed a spreadsheet
All tools bought are tested for functionality and safety, they may be repaired, cleaned and refurbished as required.
They are then sold back to the trade or to home workshops and the like.
I don't have photos but have formed a spreadsheet
I don't have photos but have formed a spreadsheet
You wouldn't buy something based purely on theory or description and nor would we,
It doesn't help either party to read what is for sale, guess its condition and estimate its value.
To get a quote, you must send photos of the tool/s (not catalogue shots) and a postcode.
I got a better quote elsewhere
I got a better quote elsewhere
Great! Send a copy of the email quote or a screenshot of the text conversation and we'll see if we can beat it!