About uktoolbuyer.com T's and c's
Contacting us
Speed of response
Speed of response
Please just use one point of contact, be it; a phonecall, WhatsApp, email or the contact form.
Approaching via numerous methods doesn't speed up the process and in fact, clogs the system up with needless administration.
It also makes things quite confusing!
The email address is contact@uktoolbuyer.com
The phone number is
07534837220
Speed of response
Speed of response
Speed of response
When you get in touch, we may be driving, loading or dealing with other clients and quotes.
Generally speaking, we aim to respond to queries within an hour, even if its just to acknowledge your contact and tell you when we'll be looking at your details.
In some rare cases, where terms, conditions or criteria have been overlooked or ignored, you may not get a response.
Fast Payout
Speed of response
Fast Payout
The speed of collection and payout will always be based on your location, the value of your items and the availability to collect.
Many people have already had their items collected and paid for, the same day as the quote, sometimes in as little as two hours.
For best same-day results, get in touch early in the morning.
Quotes are valid for 7 days.
Quotes are valid for 7 days.
Quotes are valid for 7 days.
Once your photos have been assessed, you will usually be offered a quote.
A period of seven days is then allowed for your response, If you do not reciprocate within a seven day period, your details and photos will be deleted to free data.
You can still respond after the seven days, but will most likely have to resubmit your details.
Once you
Once your photos have been assessed, you will usually be offered a quote.
A period of seven days is then allowed for your response, If you do not reciprocate within a seven day period, your details and photos will be deleted to free data.
You can still respond after the seven days, but will most likely have to resubmit your details.
Once your quote has been offered, there will be no further contact from UK Tool Buyer unless requested.
Your details
Quotes are valid for 7 days.
Quotes are valid for 7 days.
In order to process a quote, you will be asked for a name and postcode,
If you then go on to accept the quote, you will be asked for a collection address, matching the postcode originally submitted,
Your details are then retained as proof of purchase.
If you do not move forward with a quote, your details will be deleted, along with your photos after seven days.
Cancellations
Quotes are valid for 7 days.
Cancellations
If you agree to a quote and arrange collection, you can cancel at any time up to the point that the vehicle leaves for your collection,
You can cancel by text or email.
Just before the vehicle leaves to collect your items, you will be contacted to ask if you are happy to proceed as agreed.